There’s usually a time when you send a ticket reply to your customer, and then you hear nothing back. After a while, you contact the user directly, just to receive the classic “I never got the email!” response.  Now, if your user does not return in a timely fashion, you can now click a single button to re-send the exact email they received the first time.

When viewing a ticket message / reply, simply click the “Re-send Email Notification” button.  That’s it!


2 thoughts on “[3.1.0] Need to Resend a Notification Email? You Can Do That (Soon!)

  1. I’m not that much of a internet reader to be honest but your blogs really
    nice, keep it up! I’ll go ahead and bookmark your site to come back later on.
    All the best

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